How Refunds Work
Since Spendify Premium subscriptions are billed through the Apple App Store or Google Play Store, refunds are handled directly by Apple or Google — not by Spendify. Each store has its own refund policies and process.
Requesting a Refund from Apple
Visit reportaproblem.apple.com and sign in with your Apple ID.
Find the Spendify charge in your purchase history.
Select Request a refund and choose a reason.
Submit your request.
Apple typically reviews refund requests within 48 hours and will notify you by email. If approved, the refund usually appears on your statement within 5–10 business days depending on your payment method.
Requesting a Refund from Google
Open the Google Play Store app on your device.
Tap your profile icon → Payments & subscriptions → Budget & order history.
Find the Spendify charge and tap it.
Tap Request a refund and follow the prompts.
Alternatively, you can visit Google Play Order History on a browser. Google typically processes refund requests within 1–4 business days.
Need Help?
If you're having trouble with the refund process or have questions about a charge, don't hesitate to reach out to our support team through the Spendify app. While we can't process refunds directly (since billing goes through Apple or Google), we can help you understand your charges and guide you through the refund process.
